Last Updated: March 21, 2026 · Version 1.3
This Privacy Policy describes how Bamboo Grove AI LLP ("we," "us," or "our") collects, uses, and protects information when you use the Visa Photo iOS application (the "App"). We act as the data controller for personal data processed through the App.
Contact: support@bamboogrove.ai
The App uses your device's camera and image processing capabilities to help you prepare identification photos. Here is exactly how it works:
We do not collect your name, email address, physical address, or government ID information. We collect only the following:
| Data Type | Purpose | Retention |
|---|---|---|
| Device model, OS version, language | Crash reporting, compatibility | 90 days |
| Unique device identifiers (IDFV) | Analytics, crash correlation | 90 days |
| Advertising identifier (IDFA) — with consent only | Analytics, app performance | Until consent withdrawn |
| App usage events (features used, session length) | Improve App functionality | 90 days (aggregated) |
| Crash logs and error reports | Bug fixing and stability | 90 days |
| Subscription status (anonymized) | Provide premium access | Duration of subscription + 5 years (legal) |
For users in the European Economic Area (EEA) and United Kingdom, we process your data on the following legal bases under GDPR Article 6:
Where the App requests permission to access your advertising identifier (IDFA), this is used solely for analytics and app performance measurement — not for targeted advertising. You may deny or revoke this permission at any time in iOS Settings → Privacy & Security → Tracking. We do not track you across apps or websites owned by other companies for advertising purposes.
We use the following trusted third-party providers. Each processes data under its own privacy policy:
We do not sell your personal data to any third party.
Our third-party analytics providers (including Firebase) may transfer and process data in countries outside your country of residence, including the United States. These transfers are conducted under appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to ensure an equivalent level of data protection.
Depending on your location, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at support@bamboogrove.ai. We will respond within 30 days.
EU/EEA/UK residents: You also have the right to lodge a complaint with your local data protection supervisory authority (e.g., the ICO in the UK at ico.org.uk, or your country's equivalent).
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following additional rights:
To exercise these rights, contact: support@bamboogrove.ai
The App is rated 17+ and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected data from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@bamboogrove.ai.
We retain data only as long as necessary for the purposes described in this Policy or as required by law:
We implement industry-standard security measures appropriate to the data we process. However, no method of data transmission or electronic storage is 100% secure. We cannot guarantee absolute security of data transmitted through third-party services.
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date and, where required, by in-app notification or other appropriate means. Continued use of the App after changes take effect constitutes acceptance of the revised Policy.
Bamboo Grove AI LLP
Email: support@bamboogrove.ai
Website: bamboogrove.ai